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Archive / X Theme and the 'L-Sep' bug
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  • November 1, 2016 at 2:53 pm #1239686
    brightboysquad
    Participant

    Hi team! Has any one of you had this before? Text isn’t rendering correct. It’s happening in the footer of this site: http://www.bpv-tax.com Googling it I found a bug report but thats like Chinese to me. Anyone got a quick fix or simular issue? Her’s the bug: https://bugs.chromium.org/p/chromium/issues/detail?id=550275

    November 1, 2016 at 6:49 pm #1239933
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! Since your site is not in English, I could not figure out the issue. However I cannot locate Chinese like symbols. Here’s how it renders on my end (https://snag.gy/84bpNz.jpg).

    Could you please point out the issue, so that we can assist you.

    Thanks!

    November 2, 2016 at 2:27 am #1240362
    brightboysquad
    Participant

    Oh I am sorry. Here is a screenshot of Android Phone using Chrome. http://imgur.com/a/Ost4H It appears to be some sort of bug, called the L-sep bug.

    November 2, 2016 at 4:50 am #1240489
    Christian
    Moderator

    Looks like you have a character encoding issue. This is not an issue with X nor Cornerstone. Would you mind giving us access to your WordPress admin and cPanel so we could check you system?

    Thanks.

    November 2, 2016 at 8:15 am #1240699
    brightboysquad
    Participant
    This reply has been marked as private.
    November 2, 2016 at 8:17 am #1240703
    brightboysquad
    Participant

    Oh yeah I don’t have cPanel login, sorry.

    November 2, 2016 at 9:44 am #1240805
    Christian
    Moderator

    In that case, could you give us access to your database and also FTP? Also, I could not login with the given WP admin credentials. Please check.

    Thanks.

    November 2, 2016 at 10:50 am #1240959
    brightboysquad
    Participant
    This reply has been marked as private.
    November 2, 2016 at 7:22 pm #1241624
    Rad
    Moderator

    Hi there,

    What android version and device you’re getting this? I checked it on my android’s chrome and firefox and there no L-SEP bug. The Drupal fix is by removing line breaks and spaces and manually adding them again. Could you try it too? Re-do your widget content in notepad and add spaces manually.

    Thanks!

    November 3, 2016 at 5:35 am #1242164
    brightboysquad
    Participant

    Ok I did just that and also replaced the ‘enters’ with break. Perhaps it’ll help. Send a mail to the client.

    November 3, 2016 at 5:58 am #1242189
    Christian
    Moderator

    This isn’t a CMS problem but could be due to character encoding as previously said. A quick solution to this is to not use spaces after an HTML code as they are converted to L-sep in your site. I’ve deleted the L-sep beside your BPV text and didn’t leave any spaces and the L-sep didn’t return (see attachments). Please remove the rest.

    Thanks.

    November 3, 2016 at 1:12 pm #1242721
    brightboysquad
    Participant

    THANKS Christen! How did you manage to view the L-Seps? Or perhaps you have an Android Phone with Chrome?

    November 4, 2016 at 3:53 am #1243527
    Rad
    Moderator

    Hi there,

    Maybe it’s random and depending on browser build versions. I can’t replicate that issue on my android chromes from my previous tests. But the solution should be the same, removing and re-adding white spaces should fix it just make sure you’re editing it on plain text editor.

    Thanks!

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