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  • January 16, 2017 at 10:45 am #1332211
    karaokelove
    Participant

    When I first set up X-Theme, I was able to install the addons fine. But now if I try to install any, it just says “installing” for several minutes, and then “Error Encountered”. If I click on “Details”, it just shows me my site’s custom 404 page.

    January 16, 2017 at 11:04 am #1332244
    Jade
    Moderator

    Hi there,

    Please try connecting to your root WordPress directory via FTP and open the file wp-config.php and add following at the bottom:

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    Note that if your host limit the memory on server then it might not work. In that case ask your hosting provider to increase PHP memory limit.

    You can find more information on http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP.

    Hope this helps.

    Cheers!

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