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[arthurdupuy]

Hello,

I would like to transfer my X theme license to my new URL siteweb wwww.alveusclub.com.

However, X says me that I’ve already use my license when I try to register on both alveusclub.com and alveus.club

Help please !

[Christian]

Hey Arthur,

Please try revoking your license (see attachment) then re-validate again (see https://community.theme.co/kb/product-validation/). If that doesn’t help, please give us access to your WordPress admin and your purchase code in a private reply.

Thanks.

[arthurdupuy]

This reply has been marked as private.

[Joao]

Hi There,

Please confirm

that you have follow these steps on each of your accounts with the correct url assigned to the correct license.

Hi There,

To Validate your license please follow this steps:

1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license (if you have already assign it) https://community.theme.co/my-licenses/
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address.

4] Go back to X Addons > Home again, and insert the license again.

And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

Thanks

Joao

[Author]

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