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  • December 9, 2016 at 3:40 pm #1287780
    finger123
    Participant

    I went live with my site and changed the URL. Now my x Theme is saying it is not licensed. I went and deactivated the site URL and added the correct URL into my “manage license” section. I still get the license error. Please help.

    December 10, 2016 at 12:11 pm #1288422
    Rubin
    Keymaster

    Hey There,

    What error are you exactly getting? Please copy paste the error and let us know your WordPress admin credentials so we can take a look. Thank you!

    December 12, 2016 at 11:09 am #1290192
    finger123
    Participant
    This reply has been marked as private.
    December 12, 2016 at 2:47 pm #1290425
    Jade
    Moderator

    Hi there,

    Please try to add the licence key of that is in your themeco account to the Addons page of your site to validate it.

    See this link for more info: https://community.theme.co/kb/product-validation/

    Hope this helps.

    December 12, 2016 at 2:49 pm #1290429
    finger123
    Participant

    I have already tried that. it does not validate. thats why i need your help.

    December 13, 2016 at 4:33 am #1291099
    Rubin
    Keymaster

    Hey There,

    I’ve validated the site for you. By removing the domain from the account and revalidating it with the automatic url submission it worked fine.

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