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  • November 27, 2016 at 5:53 am #1272062
    Fred1985
    Participant

    Hey guys,

    Im updating my site (www.freekvanworkum.net) and made some changes but when I surf to it to see how it looks, it still displays the old version.

    Now, if I surf to the website in the tab Im logged in with to WordPress, it DOES display the new site.

    Details:

    -No caching plug in is currently installed.
    -HTAccess is emptied. No rules regarding Cache.

    Anyone has an idea what’s wrong?

    November 27, 2016 at 5:55 am #1272068
    Christian
    Moderator

    Hey there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    November 27, 2016 at 6:49 am #1272095
    Fred1985
    Participant
    This reply has been marked as private.
    November 27, 2016 at 7:40 am #1272101
    Christian
    Moderator

    I get a page not found when going to your admin page (see attachment).

    Please check.

    Thanks.

    November 27, 2016 at 7:56 am #1272107
    Fred1985
    Participant

    Hey Christian,

    I just logged in using incognito mode (Chrome) and the WordPress menu is loading up as supposed to.
    Firefox (private window) is working as well.

    I don’t get the 404 in neither.

    November 27, 2016 at 8:34 am #1272120
    Fred1985
    Participant

    In the meantime I also tried Opera. Could you try a different browser?

    Hope Im not asking for too much.

    November 27, 2016 at 9:10 am #1272140
    Christian
    Moderator

    I see you’ve given .com instead of .net. I’ve logged in to the .net version. Your custom code inside the text element had a loading issue inside Cornerstone also (see attachment).

    It looks like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

    November 27, 2016 at 9:22 am #1272142
    Fred1985
    Participant

    My fault, sorry Christian.

    I guess Im on my own then

    November 27, 2016 at 9:37 am #1272155
    Fred1985
    Participant

    However, if you had to take a quick guess, where should I start?

    (I deactivated all 3rd party plugins, didn’t work).

    November 27, 2016 at 9:53 am #1272167
    Christian
    Moderator

    Please contact the provider of your custom code.

    <iframe id="mfs_html5" src="//www.myflashstore.net/widgets/html5/?uid=100&config=215402" width="100%" height="510" frameborder="0" scrolling="no"></iframe>

    Thanks.

    November 27, 2016 at 10:19 am #1272197
    Fred1985
    Participant

    That’s standard Iframe code I use on many other sites.

    However, thank you much for your time Christian!

    November 27, 2016 at 10:47 am #1272226
    Rupok
    Member

    You are welcome! Feel free to let us know if you face any other issue. We’ll be happy to assist you.

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