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  • January 17, 2017 at 9:29 pm #1334474
    IAmSuperMike
    Participant

    pretty much as the title says — I have X Theme installed, and that seems to be working just fine but I have installed the child theme (for the obvious reason) but it is shouting at me and telling me it its broken:

    Broken Themes

The following themes are installed but incomplete.

Name	Description		
X – Child Theme	The parent theme is missing. Please install the "x" parent theme.
    January 17, 2017 at 11:55 pm #1334580
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    January 18, 2017 at 12:00 am #1334584
    IAmSuperMike
    Participant
    This reply has been marked as private.
    January 18, 2017 at 12:01 am #1334586
    IAmSuperMike
    Participant

    Another thing I have noticed, not sure if this is related, is that although X is showing as validated cornerstone is showing that it still requires validation??

    January 18, 2017 at 1:49 am #1334663
    Christopher
    Moderator

    Hi there,

    You’ve placed x folders inside another x folder, see : /site/wwwroot/wp-content/themes/x/x
    Theme folders should be under /site/wwwroot/wp-content/themes/x/
    Also you can remove extra folders that I’ve highlighted in attachment from host files.

    Hope it helps.

    January 18, 2017 at 6:40 am #1334948
    IAmSuperMike
    Participant

    Hi Christopher,

    Thanks for getting back to me! I have moved the theme up a directory and deleted the extra files you highlighted. This appears to have resolved both issues I was seeing.

    Thanks!
    Mike

    January 18, 2017 at 6:52 am #1334963
    Christopher
    Moderator

    You’re welcome.

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