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Archive / X 4.5.2 with VC 4.11.2.1 Some pages not editable
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  • June 20, 2016 at 10:13 am #1050751
    Henk v
    Participant

    Hi, I updated WP to 4.5.2 and X also to 4.5.2, Cornerstone 1.4.2
    I used VC for page building.

    VC is now at version 4.11.2.1

    I cannot seem to edit certain pages.
    New pages and some existing pages are fine, but this page does not show any VC-building blocks:

    http://www.publicontact.nl/wie-we-zijn/

    The page just shows the WP environment but nothing regarding VC.

    Any clues?

    June 20, 2016 at 10:32 am #1050837
    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks,

    Joao

    June 21, 2016 at 2:08 am #1052064
    Henk v
    Participant
    This reply has been marked as private.
    June 21, 2016 at 2:31 am #1052078
    Lely
    Moderator

    Hi Henk,

    Do you have IP Based restriction on your site? I got Forbidden error when I tried to access your admin login link. Please check.

    June 21, 2016 at 2:50 am #1052093
    Henk v
    Participant
    This reply has been marked as private.
    June 21, 2016 at 2:53 am #1052096
    Rad
    Moderator

    Hi there,

    It’s now accessible, but getting this when logging in

    FOUT: Ongeldige gebruikersnaam. Wachtwoord vergeten?

    Please check and let us know.

    For the meantime, from what version of VC you made your existing content? Old and new version may have different format standard.

    Thanks!

    June 21, 2016 at 3:07 am #1052107
    Henk v
    Participant

    The credentials should be correct.
    Did you use the correct capitals?

    June 21, 2016 at 3:14 am #1052114
    Christopher
    Moderator

    Hi there,

    I’m getting this error :

    FOUT: Ongeldige gebruikersnaam. Wachtwoord vergeten?

    Please check it.

    Thanks.

    June 21, 2016 at 3:31 am #1052137
    Henk v
    Participant
    This reply has been marked as private.
    June 21, 2016 at 4:57 am #1052231
    Christian
    Moderator

    Hey Henk,

    Sorry but I could not login with the given credentials. Please check.

    Thanks.

    June 21, 2016 at 6:52 am #1052352
    Henk v
    Participant
    This reply has been marked as private.
    June 21, 2016 at 7:55 am #1052442
    Christopher
    Moderator

    Hi there,

    We’re having difficulty logging in to WP dashboard. The provided IP address displays another site.

    Thanks.

    June 21, 2016 at 8:49 am #1052532
    Henk v
    Participant
    This reply has been marked as private.
    June 21, 2016 at 11:01 am #1052728
    Rupok
    Member

    Hi there,

    Thanks for writing back. Since it’s only happening with specific page then the page might have any illegal character, wrong code or something that causing any error. Can you enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

    define('WP_DEBUG', true);

    /* That’s all, stop editing! Happy blogging. */`

    When you revisit the page with the white screen, you should have some error output describing the issue in more detail.

    Thanks!

    June 22, 2016 at 12:31 am #1053777
    Henk v
    Participant

    Thanks,
    I got this fatal error: (screenshot)
    Since this site is Live, I cannot permanently set Debug to true.

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