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  • September 13, 2016 at 2:41 pm #1173687
    Michael B
    Participant

    http://www.divorcerecoverysuite.com/dev/
    WP version 4.6.1
    X version 4.6.2
    Cornerstone version 1.3.2
    VC version 4.12

    I think I bought a separate Visual Composer license so I could update VC via the admin panel in WordPress and specifically avoid manual updates. When I attempt to update VC from the admin panel in the plug-ins area, it yields the following message:

    Update Failed: Download failed. A valid URL was not provided

    From memory, I believe I’ve been able to update VC via the admin panel previously. There probably is a simple fix to this, but I’ve looked everywhere without success. Thanks in advance for your help.

    September 13, 2016 at 10:53 pm #1174277
    Friech
    Moderator

    Hi There,

    Thanks for writing in! The current version of VC that is compatible/bundle with x is v4.12. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    In the meantime please contact the VC support as well, they might solve the updating issue on their side.

    Let us know how it goes, Cheers!

    September 14, 2016 at 6:42 am #1174639
    Michael B
    Participant
    This reply has been marked as private.
    September 14, 2016 at 9:52 am #1174897
    Christian
    Moderator

    Sorry for the confusion. Please see this answer from similar question https://community.theme.co/forums/topic/visual-composer-licenced-but-url-not-recognized/#post-1174602

    Thanks.

    September 14, 2016 at 9:01 pm #1175879
    Michael B
    Participant

    That’s what I was looking for but couldn’t seem to locate the copy. So as I understand it, updates to X include any updates or adjustments to Visual Composer. Does it cause any conflict to leave it in my list of plug-ins?

    Thanks for the response 🙂

    September 15, 2016 at 1:21 am #1176125
    Rupok
    Member

    Hi there,

    Thanks for writing back. That’s not certain always so can’t say about the conflict but I’d suggest you to use the bundled version of Visual Composer that comes with X.

    Cheers!

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