Navigation
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • #1245980
    MartinM29
    Participant

    URL: mosleyfamilies.net

    For no apparent reason, the customizer on this site has stopped working correctly. The customizer menu shows only one item, not the full range I’d expect to see. Almost as though the customizer is not fully loading.

    I have tried deactivating plugins but the problem is not resolved. Can someone please give me some help since I can do nothing with my custom changes.

    The issue can be seen in the attached screen shot.

    Many thanks

    #1245983
    MartinM29
    Participant
    This reply has been marked as private.
    #1246018
    Thai
    Moderator

    Hi Martin,

    I’ve tried to deactivate all the plugins except Cornerstone, then the customizer is working fine again:

    http://i.imgur.com/EoYI3n5.png

    Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope it helps.

  • <script> jQuery(function($){ $("#no-reply-1245980 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>