Docs

[Th_D]

Hello,

I have a small issue on my WP Cost Estimation & Payment form. When inserted inside a page with content, and when going to the next step, it’s going on top of the page and you have to scroll down to display the form. Is there a way to avoid this problem?
You can reproduce it on that page:

https://www.hyseco.be/?page_id=16593
Thanks a lot for your help!

[Nabeel A]

Hi there,

Thanks for writing in! I filled the complete form and it didn’t go up. Are you having this issue in any particular browser or OS? Can you please provide a screenshot or a video recording of the issue so we can take a closer look?

Thanks!

[Th_D]

Hi,

I’m having this issue on Safari 10 and Firefox 38 on macOS Sierra. But it works fine on Chrome 54.

Here is the right link:
https://www.hyseco.be/cornerstone-draft-2/

Thanks a lot

[Paul R]

Hi,

Please add javascript:void(0); as href

eg.

<a href="javascript:void(0);" id="lfb_btnNext_20" class="btn btn-wide btn-primary btn-next " style="display: inline-block;">Étape suivante</a>

Hope that helps.

[Th_D]

Hi,

Sorry to ask, but where do I put the code? Do I need to overwrite the E&P template?

Thanks

[Paul R]

Hi,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[Th_D]

This reply has been marked as private.

[Lely]

Hello There,

Thank you for the credentials. I can see that you have update the button already on your Raw Content element.
But then I found the following error:

js:93 You have included the Google Maps API multiple times on this page. This may cause unexpected errors.Og @ js:93
notes-common-v2.js:158 Uncaught ReferenceError: jQuery is not defined(…)
admin-bar-v2.js:2 Uncaught ReferenceError: _ is not defined(…)

Please go to Ubermenu Control Settings > General Settings Tab > Assets > Load Google Maps API: uncheck this

Please also note not to include Jquery libraries on optimization. Then clear cache before checking again.

Hope this helps.

[Th_D]

Hey!

Thanks a lot for this :). I will have a look and get back to you.

[Paul R]

You’re welcome! 🙂

[Author]

Posts