Tagged: x
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January 1, 2017 at 5:01 pm #1311896
alainrumpfParticipantHi there,
I updated my website theme (X) and plugins and now the following messages appears instead of my website http://www.aswisswithapulse.com :
Fatal error: Call to undefined function x_get_view() in /home/content/p3pnexwpnas10_data03/07/2498807/html/wp-content/themes/x/page.php on line 17
I use WordPress version 4.7, X version 4.3.0 and Cornerstone version 1.3.3
Can anyone help? From the message it looks like there might be a problem with the theme but I’m very unexperienced and don’t know how to fix this.
Thanks
January 1, 2017 at 10:45 pm #1312132
NicoModeratorHi There,
Thanks for writing in.
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks.
January 2, 2017 at 1:59 am #1312262
alainrumpfParticipantThis reply has been marked as private.January 2, 2017 at 2:08 am #1312269
RupokMemberHi Alain,
It seems your theme was not updated properly and some files might be missing. Kindly remove the theme folder x from wp-content/themes/ and upload a fresh copy of X. You can download the installable theme from themeforest or here – https://community.theme.co/dashboard/
Then place the extracted theme folder under wp-content/themes/ folder using FTP.
Let us know how it goes.
January 2, 2017 at 2:40 am #1312295
alainrumpfParticipantThanks. How do I access FTP?
Alain
January 2, 2017 at 2:46 am #1312301
Rue NelModeratorHi Alain,
Thanks for updating in!
To access ftp, please check out this link: https://www.siteground.com/tutorials/ftp/filezilla.htm
Perhaps this could help:
Hope this helps.
January 2, 2017 at 3:59 am #1312379
alainrumpfParticipantAll sorted. Thank you!!!
January 2, 2017 at 4:02 am #1312380
ThaiModeratorIf you need anything else please let us know.
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