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[doohikey]

So.. I’m not sure what is happening but my top Navigation is not showing for the Woocommerce. I am using a global menu for everything. but my account doesn’t show ect.

Here is the link: http://www.doohikeydesigns.com/blog/shop/

I searched everything on this. Please help! Trying to go live soon.

[Prasant Rai]

Hello There,

Thanks for writing in!

I am unable to replicate the problem on my end, please see the screenshot. Would you mind confirming again?

http://prntscr.com/bauhoi

Thanks.

[doohikey]

I got the top navigation to work. Sorry I didn’t post. but now… I can’t get my shipping to work properly.

[Joao]

Hi There,

Can you give us more details about the issue you are facing regarding shipping?

Also would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks

Joao

[doohikey]

This reply has been marked as private.

[Nico]

Hi There,

Please try reinstalling your Woocommerce. Remove it then reinstall it again using X adds on.

Let us know how it goes.

Thanks.

[doohikey]

How do I reinstall with x add ons?

[doohikey]

Will that delete my products I have as drafts?

[doohikey]

I did that but still shipping isn’t working what am i doing wrong?

[Rue Nel]

Hello There,

Regretfully the given access credentials is not working for us. Please double check.

When you deactivate or uninstall WooCommerce, it will not delete your products. The products however will no longer be visible. Once you have reinstalled and activated WooCommerce again, you can view the products.

To properly set up shipping in your WooCommerce site, please do check out the documentation here: https://docs.woothemes.com/documentation/plugins/woocommerce/getting-started/shipping/

Hope this helps.

[doohikey]

You have access to still look at my wp. There is a shipping module there now just trying to understand how to set it up.

[Joao]

Hello There,

I also tried logging in on your website with the credentials above given but without success.

Can you confirm if they are correct so we can check your setup?

Did you check the shipping documentation above recommended?

Thanks

Joao

[doohikey]

I’m now trying to integrate with shipping easy, but it still says not shipping set up. Do i need to set up zones, ect?

[Paul R]

Hi,

It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

Thank you for your understanding.

[Author]

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