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  • #1033791
    appliedimage
    Participant

    Hi

    For some reason when using WooCommerce with X my Product featured image thumbnails appear really small, how can i resolve this? (I’ve tried resetting the thumbnails in the dashboard)

    Thanks

    #1033792
    appliedimage
    Participant
    This reply has been marked as private.
    #1033965
    Christian
    Moderator

    Hey there,

    Please deactivate all third party plugins and customizations and then give us access to your WordPress admin and FTP in a private reply.

    Thanks.

    #1072523
    appliedimage
    Participant
    This reply has been marked as private.
    #1072536
    Christopher
    Moderator

    Hi there,

    Can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thanks.

    #1076050
    appliedimage
    Participant

    All updated but the problem still exists

    #1076146
    Rue Nel
    Moderator

    Hello There,

    Thanks for getting back to us. To have a full control on your product images including the single product and the the catalog images, please check out this topic: https://community.theme.co/forums/topic/product-images-woocommerce/#post-224057

    Hope this helps.

    #1076829
    appliedimage
    Participant
    This reply has been marked as private.
    #1077426
    Rue Nel
    Moderator

    Hello Again,

    Thanks for the updates! No it is not a glitch. By default, we removed the WooCommerce product image settings and have the image dimension based from your global layout settings. Right now, you have set the maximum site wide only 500 pixels(http://prntscr.com/bq7rtb), increasing this to something like 1200 pixels and then regenerate the thumbnails (https://wordpress.org/plugins/regenerate-thumbnails/), I am sure the product image will change.

    As I mentioned in my previous reply, if you want to have a better and full product image dimension control, I would recommend that you set up a child theme and do the solution in that topic.

    #1077727
    appliedimage
    Participant

    Thanks again,

    I’ve now installed the child theme and added the code, however the settings for the thumbnail size have not reappeared?

    #1078601
    Rad
    Moderator

    Hi there,

    Would you mind removing this code

    function x_woocommerce_remove_plugin_settings( $settings ) {
    
      foreach ( $settings as $key => $setting ) {
    
        $id = $setting['id'];
    
        if ( $id == 'image_options' || $id == 'shop_catalog_image_size' || $id == 'shop_single_image_size' || $id == 'shop_thumbnail_image_size' ) {
          unset( $settings[$key] );
        }
    
      }
    
      return $settings;
    
    }
    
    add_filter( 'woocommerce_product_settings', 'x_woocommerce_remove_plugin_settings', 10 );

    from this file,

    \wp-content\themes\x\framework\functions\global\plugins\woocommerce.php

    Thanks!

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