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[macknum]

Hi,

I just activated woocommerce and suddenly my site takes more than a minute to load. Have you got any idea what this could cause?

[macknum]

Sorry, forgot the versions:

Wordpress: 4.6.1

Woocommerce: 2.6.7

[Joao]

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

[macknum]

This reply has been marked as private.

[macknum]

could you let me know if you can check it out today? I need to switch woocommerce off again soon since the site is too slow

[Rahul]

Hey There,

Thanks for writing in!

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[macknum]

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[Rad]

Hi there,

Would you mind providing your FTP login credentials?

I also installed a plugin that reads memory usage, it says

Memory: 45.53 of 256 MB (18%) | WP LIMIT: 40 MB | IP 127.0.0.56 (vwp8642) | PHP 5.6.27-he.0 @64BitOS Version 4.6.1

No matter what I checked, it always stays around 45mb which means, the wp limit is just about 40mb. Would you mind contacting your hosting provider to see if they override this limit? With so many features, software, and features, 40mb isn’t enough. Woocommerce requires at least 64mb.

Thanks!

[macknum]

Hi RAD which day do you want to log-in via FTP? I would open the account for that day then

[Rad]

Hi there,

I’m not sure, it may vary depending on other tickets. Please open the account until we finish checking.

Thanks!

[macknum]

This reply has been marked as private.

[macknum]

This reply has been marked as private.

[Rahul]

Hey There,

You can try adding this in your wp-config.php located at the root directory of your site to expand the memory limit.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line

/* That’s all, stop editing! Happy blogging. */

Hope this explains it well.

[macknum]

Ok, I changed it but it is still very slow. I de-activated the woocommerce plug-in again but you can check by activating it. Without woocommerce activated we are close to light speed, with activated woocommerce it is about 30 seconds or more for a page-load

[Rad]

Hi there,

I checked and it’s slow even without woocommerce, and woocommerce just made it worst. Though, when I disabled other Woocommerce plugins/addons (leaving the main woocommerce active). I noticed an improvement, it now faster on my end. Could you try it too?

Thanks!

[Author]

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