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  • #1317105
    warephotography
    Participant

    Hi Guys,

    Wondering if I could have some assistance with WooCommerce single product page images.
    I have 2 questions, hopefully won’t cause you too much trouble.

    1st question:
    I have installed WooThumbs and it has made my single product feature image low resolution and blurry.
    Would you know why this would be the case?

    2nd Question:
    Is there a way to fit the images in the single product page to the image box. My problem is that we have landscape and vertical image and the landscape display great: http://www.warephotography.com.au/landscape-gallery/beaches/lazy-afternoon-hyams-beach/
    But the vertical image is too tall: http://www.warephotography.com.au/landscape-gallery/rivers-waterfalls/audley/

    Is there a way to limit the height so that it fits on screen and is centred in the img box?

    Thanks again for all the support you offer.

    #1317245
    Christian
    Moderator

    Hey there,

    1. Regretfully, we could not provide support for third party plugin issues.

    2. No. The non-technical solution would be to manually crop your image or use a plugin such as Simple Matted Thumbnails. Otherwise, this would require custom development. You might want to contact our trusted partners who caters X setup and customization needs. Please see https://community.theme.co/custom-development/

    Thanks.

    #1319975
    warephotography
    Participant

    would there be any reason why it is loading a 600×400 image and not the full size image?

    #1320378
    Rad
    Moderator

    Hi there,

    Ii’s because WooTHumbs force it, I checked and the code uses the responsive image but the only available size is 600×400. You may want to consult for proper configuration.

    Thanks!

    #1320764
    warephotography
    Participant

    thanks Rad,

    I have sent an email to look to get this fixed and 1-2 other things done to single product page working the way I want it through custom development

    #1320902
    Rue Nel
    Moderator

    You’re welcome! We’re happy to help you out.
    If you need anything else we can help you with, don’t hesitate to open another thread.

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