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X has removed some options from WooCommerce so unsure if this is as a result, or something else.
My shop has two types of products.
Type 1. Free post is included in the price of the item. These items are sent by standard post.
Type 2. Are shipped next working day at a flat rate of £4.95.
Except – if the cart total is over £100 then it is shipped free, next working day.
I have tried every combination of shipping zones and shipping classes I can imagine but I cannot for the life of me get the above set up correctly. Has X removed any options from shipping settings?
I suspect this is a WooCommerce thing. Any pointers would be greatly appreciated.
Hey there,
To ensure this is not an issue with X, would you mind switching to the default WordPress theme and check if the issue persists? If it does, then it might not be a feature offered by WooCommerce and you will need a plugin or custom built feature. If it works as you expect in the default theme, please give us access to your WordPress admin and FTP. If it’s not OK to work on your live site, you will need to setup a staging site for us to investigate.
Thanks.
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