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  • January 23, 2017 at 3:11 am #1341223
    carinaa
    Participant

    Hi,
    I have a X-theme shop, but having some issues with related products.

    It shows up twice on each page. I want the Related Products column, but I don’t want the related products section that shows up in the Details box (see image). How do I get rid of this?

    January 23, 2017 at 3:14 am #1341233
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! This related product section came from a plugin. I am now sure which plugin though. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Please let us know how it goes.

    January 23, 2017 at 3:15 am #1341234
    Lely
    Moderator

    Hi There,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    January 23, 2017 at 7:19 am #1341437
    carinaa
    Participant
    This reply has been marked as private.
    January 23, 2017 at 8:06 am #1341489
    Christian
    Moderator

    Looks like it is powered by Jetpack Related Posts. Please deactivate Jetpack or disable the related post module.

    Thanks.

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