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[koruailimited]

Hello,

I have deleted all products images from Media -> library, and added new ones.
Then i went to “products” to add the new ones, and now i can’t set this images in my products. I can’t click on “add product galley images” and “set product image” is different than before.

Any helps?

Thanks

[Rupok]

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[koruailimited]

This reply has been marked as private.

[Paul R]

Hi,

Thank you for providing your login credentials.

Upon checking, It seems to be working fine on my end.

See Video – http://screencast.com/t/HfO88ja1rbk

Can you try it on a different browser or computer.

[koruailimited]

Yes, it’s true. It’s working with Firefox. I couldn’t with chrome and safari. I don’t know why I’m having a lot of issues with these 3 browser. Sometimes works in one and not in others.

Thanks for your time

[Lely]

Hi There,

I am using latest Chrome and Windows 10 and I am able to click product. I tried it on this link:http://www.koruai.com/product/mala-spiritual-necklace-with-rudraksha-and-lava-black-stones-green-light/, remove the existing product and then add it again. It works, see this:http://screencast-o-matic.com/watch/cD1IIQiboE. Would you mind checking for console errors when this happens? When you unable to access this link or when it is not working, try to right click > inspect element > Console tab: Check for any errors. Giving us you browser and OS version will help too in the investigation of the issue.

[Author]

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