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[mckerchercorp]

WooCommerce Product Description Tab Toggle isn’t Active. It was active earlier and showing the description, all was good.

But today I can see it is not active. To see the description I need to click on it to toggle.

For example, check this product: https://perthsolarwarehouse.com.au/product/enphase-4kw-solar-power-system/

[Lely]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[mckerchercorp]

This reply has been marked as private.

[Rupok]

Hi there,

Thanks for updating. Maybe you removed the Review tab and that’s why it’s not active anymore since there is now a single tab.

However you can add this under Custom > CSS in the Customizer to fix this.

.woocommerce-tabs .x-tab-content > .x-tab-pane {
  display: block;
}

Cheers!

[mckerchercorp]

The description got fixed. But a new issue has occurred.

Here: https://perthsolarwarehouse.com.au/product/enphase-4kw-solar-power-system/

In the description(The difference and technical downloads sections), check the tab aren’t working. This is the same in everywhere.

[Rue Nel]

Hello There,

Thanks for the updates! I have checked your site to looked for the issue. I ended up changing the previously given css code into this code instead:

.woocommerce-tabs .x-tab-content > .x-tab-pane.description_pane {
  display: block;
}

And since you have installed a caching plugin like WordFence and WP Rocket, please keep in mind that after doing every updates or making any changes, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

If you need anything else we can help you with, don’t hesitate to open another thread.

[mckerchercorp]

Thank you. It’s all fixed. 🙂

[Prasant Rai]

You are most welcome. 🙂

[Author]

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