[lukasjanParticipant]

Hello,

Can you help me out?
When I add item to woocommerce cart, fill out contact details I cannot choose payment methods, they are greyed out.
Store URL:
http://www.mhealth.lt/produktas/lumo-lift-laikysenos-kontrole/

Thanks,

Lukas

[RupokMember]

Hi Lukas,

It seems your payment method is not set properly. Let’s check your payment method and gateway.

Thanks!

[lukasjanParticipant]

Hello,

Thanks for your answer. I configured completely at least one of my payment methods and checked to activate it, but checkout is still greyed out.

Lukas

[lukasjanParticipant]

Also, when I press keyboard enter button in that page red line appears, which states “Unable to load XML from remote server”

[ThaiModerator]

Hi There,

In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link login to your site
– WordPress Admin username / Password
– FTP Account

Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

Thanks.

[lukasjanParticipant]

This reply has been marked as private.

[ThaiModerator]

Hi There,

I could see that there is a 500 internal error when the checkout page loaded:

View post on imgur.com

Could you please disable the CloudFlare then provide us with your FTP account?

Many thanks.

[lukasjanParticipant]

This reply has been marked as private.

[ThaiModerator]

This reply has been marked as private.

[lukasjanParticipant]

Thank you!
Deactivated that gateway payment plugin and other payment methods now work fine.

[ThaiModerator]

You’re most welcome 🙂

If you need anything else please let us know.

[Author]

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