Navigation
Archive / WooCommerce Pages Gone
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • September 10, 2016 at 1:30 pm #1169426
    osman.ryan
    Participant

    Hello,

    I’m working on the website woodtradeinternational.com and noticed that all of my “Product” pages within the WooCommerce store have been removed. Is this something to do with the WooCommerce templates being needing updating?

    Thanks,

    -Ryan

    September 10, 2016 at 3:34 pm #1169507
    osman.ryan
    Participant
    This reply has been marked as private.
    September 11, 2016 at 12:54 am #1169809
    Rue Nel
    Moderator

    Hello Ryan,

    Thanks for writing in! Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to.

    Can you confirm that you are fully updated? (Theme and Plugins)
    Our latest versions are:
    X Theme: 4.6.2
    Cornerstone: 1.3.2

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site. If you find anything to be out of date, you can review our update guide.

    To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    September 11, 2016 at 12:26 pm #1170276
    osman.ryan
    Participant
    This reply has been marked as private.
    September 11, 2016 at 7:01 pm #1170491
    Rad
    Moderator

    Hi there,

    The outdated template doesn’t always mean that there issues. It’s just that Woocommerce uses version comparison to determine it, instead of checking the actual code if there is any issue.

    Your products are blank is due to the permalink and not due to templates. I went ahead and re-saved your permalinks, should be okay now.

    Thanks!

    September 11, 2016 at 7:18 pm #1170496
    osman.ryan
    Participant

    You’re a life safer. Thank you so much.

    Can you tell me how this happened, so I don’t make this mistake again.

    Thanks,

    -Ryan

    September 11, 2016 at 11:02 pm #1170711
    Lely
    Moderator

    Hi There,

    You’re welcome!
    This is because of broken “pretty” permalinks. New URL structure doesn’t match to permalink structure saved on database and .htaccess. Saving permalink everytime you change post type’s structure is part of the standard.

    Cheers!

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1169426 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>