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[fobbert]

wooCommerce latest update ver 2.6.1. has broken your templates!

I tried as wooCommerce said and what was posted in prior versions and copying the woo-Commerce template that were a problem as from the System Status report and now I have an error when accessing the Store page, something to do with as below
‘Division by zero in D:\WampDeveloper\Websites\test.dev\webroot\wp-content\plugins\woocommerce\includes\wc-template-functions.php on line 250’

Have tried on other test without the X theme stuff and not a problem. I know you need to produce an update for the new version of wooCommerce but I have only just purchased this X stuff and well so far not impressed, and you can not say this is an efficient form of support!

[Lely]

Hello There,

We’re sorry you’re having this issue.
Please note that Latest Supported Version for Woocommerce is V2.5.5.
While we try to include the latest version of Woocommerce with each release, occasionally the release cycle of the plugin will prevent this from being possible. Essentially, since we have no idea when Woocommerce will be releasing new versions of the plugin, we cannot plan our releases around this.

The if the issue still exists, please go to Appearance > Customizer > WooCommerce, then saved the settings (even if making no changes).

Hope this helps.

[PR10 R]

Lely,
If the X-Theme does not support Woocommerce 2.6 then why did your team say it does here – https://community.theme.co/forums/topic/woocommerce-2-6-compatibility/
and why is it in the changelog as being currently supported per the post referred to above?

I am always struggling to figure out whether the latest version of Woocommerce is supported and it would be REALLY nice if you guys would have a designated place where you very CLEARLY define the latest versions of important plugins like Woocommerce because so many of us depend on that to run our daily businesses.

You guys always say “check the changelog” but maybe there should be a sticky or certain place where all the latest plugin versions are listed plainly & clearly.

Thank You !!

[Jack]

Hi there @fobbert,

Please be assured that the “error” you saw is a warning and not an error, the warning will have no effect on the functionality of the theme or the plugin. It appears to be an issue with the core version of WooCommerce as after testing other themes that have WooCommerce integration, the same warning shows.

If you’d like to hide the warning from displaying, you can add the following to your wp-config.php file.

define( 'WP_DEBUG', false );

define( 'WP_DEBUG_DISPLAY', false );

Thanks!

@PR10 R, Hi there! we do indeed support WooCommerce 2.6.1, just our version compatibility isn’t updated until all tests are complete. You can find our version compatibility article here https://community.theme.co/kb/version-compatibility/ which lists all integrations and integrated plugin versions that are compatible with X and which version. If you need any further assistance please feel free to open a new thread and we’ll be right along to assist.

Thanks!

[venya]

I also experienced some issues with the latest update. The dimensions of my thumbnails were reset, and I had to use code in functions.php to unhide the woocommerce thumbnail options. Perhaps this is unavoidable with updates.. Just wanted to bring to your attention.

Is there a way to disable automatic updates? I like to make a backup before any major changes…

Thanks!

[Jack]

Hi there @Venya,

Thanks for writing in! Your thumbnails shouldn’t have reset, sorry to hear that happened. We have always hidden that WooCommerce thumbnail option though due to our integration we set custom sizes within the theme itself.

Automatic updates shouldn’t happen for most plugins/themes. If you want to disable all updates including WordPress core updates, you can add this to your wp-config.php

define( 'AUTOMATIC_UPDATER_DISABLED', true );

Add that above the line reading “That’s all, stop editing. Happy Blogging!”.

Thanks for your report on the thumbnail issue, I’ll pass this on to the development team to check into.

Please feel free to start a new thread if you or anyone else reading this have any other issues and we’ll be right along to assist, so we can keep each thread related to the original poster’s request.

Thanks again! 🙂

[Author]

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