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  • #1096889
    Andrei
    Participant

    Hi,

    I have some problems with the WooCommerce plugin. Can you help me with this? Thank you.

    My website is //sinestezic.com. I have the Integrity theme.

    I attached some images with the errors.

    #1096893
    Andrei
    Participant
    This reply has been marked as private.
    #1097020
    Paul R
    Moderator

    Hi Andrei,

    Kindly downgrade your wooCommerce plugin to version 2.6.2
    That is the latest supported version as of this time.

    https://community.theme.co/kb/version-compatibility/

    Thanks

    #1097035
    Andrei
    Participant

    Hi Paul, thank you very much. I did it, but one of the problems persits. I attached an image with it.

    #1097222
    Nabeel A
    Moderator

    Hi again,

    I went ahead and fixed it for you. I just re-saved the WooCommerce settings via Appearance > Customize. The errors are now gone 🙂

    Cheers!

    #1097317
    Andrei
    Participant

    Thank you so much! Do you know the ideal dimensions and resolution for the product images?

    #1097378
    Joao
    Moderator

    Hi Andrei,

    There is no ideal size, the smaller the better as long as your client can see your product in detail of course.

    I often use a Google Chrome Addon called Page Ruler to help me measure theses things.

    Once you have defined the size of your images I would recommend you using http://www.tinypng.com before uploading the images and after that you also can use WP Smush plugin to make the data size even lighter.

    Let us know if you have further questions,

    Thanks

    Joao

    #1097395
    Andrei
    Participant

    Thanks Joao! I appreciate it! Do you have any idea why the attributes (the size) is not showing on my product page?

    #1097553
    Andrei
    Participant

    What I mean is that someone wants to buy an item she should have the possibility to choose the size she wants to buy. Thanks a lot!

    #1097861
    Rue Nel
    Moderator

    Hey Andrei,

    Thanks for the updates! I have checked your site and it seems that you selected a simple product. When a product has a size and color, you have’ll have to set the product type as variable product. To know more how you can set up a variable product product properly, please do check the documentation here: https://docs.woocommerce.com/document/variable-product/

    Hope this helps.

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