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  • #1073097
    billium99
    Participant

    Hello – can someone please tell me why on earth this image renders correctly for a split second on page load, then distorts? When I Inspect the image element, I see this:

    AA120.jpg

    What is that meta-data at the end with max-width: 119px? Where is that coming from?

    Bill

    #1073100
    billium99
    Participant
    This reply has been marked as private.
    #1073111
    Darshana
    Moderator

    Hi there,

    Could you please try installing this plugin (https://wordpress.org/plugins/force-regenerate-thumbnails/) and after that, please try regenerating your thumbnails under Settings > Force Regenerate Thumbnails.

    Let us know how it goes.
    Thanks!

    #1073176
    billium99
    Participant

    Sorry no – same result. Is this related to that thing where X Theme hides the actual WooCommerce image sewttings but only partly overrides them?

    Thanks

    Bill

    #1073255
    Thai
    Moderator

    Hi Bill,

    Please add the following CSS under Customizer > Custom > Global CSS:

    .woocommerce div.product .images img {
        width: auto !important;
        height: auto !important;
        max-width: 100% !important;
    }

    Hope it helps 🙂

    #1073284
    billium99
    Participant

    Hmm – sorry no that makes everything very small.

    What is the X Theme code to reveal the thumbnail sizes in WooCommerce? Is that still supported? I think the thumbnails set to be the wrong size in WooCommerce, but I can’t see for sure

    Thanks

    Bill

    #1073412
    Darshana
    Moderator

    Hi there,

    In that case, could you please try following this post (https://community.theme.co/forums/topic/product-images-woocommerce/#post-224057).

    Let us know how it goes.
    Thanks!

    #1073491
    billium99
    Participant

    Hi Darshana,

    OK I did that, activated the fields, changed the images, regenerated thumbs, and it’s still doing it! What in the heck is causing the image to redraw like that?

    Thanks

    Bill

    #1073509
    billium99
    Participant
    This reply has been marked as private.
    #1074007
    Lely
    Moderator

    Hi Bill,

    Upon checking those links, they’re using 2 different images with different size.
    The distorted one is this:
    https://www.forbiddendoctor.com/wp-content/uploads/2015/12/AA120.jpg -> 119×190
    Large image is this:
    https://www.forbiddendoctor.com/wp-content/uploads/2016/06/0625accarbamide.gif 933×1350

    See attached image.

    #1074926
    billium99
    Participant

    First of all, A-C Carbamide looks fine – I assume you pasted in the wrong image link, but otherwise your finding is accurate. If that is the case, then how can that even happen?

    And why wouldn’t setting new images sizes in WooCommerce, uploading replacement, larger image in the editor, and then running Force Thumbnail Regerate eliminate this possibility?

    Bill

    #1075414
    Lely
    Moderator

    Hello Bill,

    To answer your question, I want to check your settings but that would need administrator access. But then again upon visiting this page:https://www.forbiddendoctor.com/shop/standard-process/congaplex-5/, it seems that you have change the featured image already since it is not blurred anymore. Please do confirm.

    #1095721
    billium99
    Participant

    Lely,

    I re-imported all images, deleted the old copies, and then resizes thumbnails once more. This did the trick.

    Thanks

    Bill

    #1095739
    Joao
    Moderator

    Glad to hear it Bill

    Let us know if you need help with anything else.

    Joao

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