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[ammes90]

Hey everybody,

I have some problems with the styling of my WooCommerce checkout page.
I bought a plugin called WooCommerce Germanized because of legal reasons for the german speaking market. The plugin also includes a multistep checkout which is actually not working correctly in X-Theme.

The problem is that the checkout page at the site shows everything in one site instead of the steps (screenshot 1).
When I play with the theme customizer the preview looks correct (screenshot 2) with all steps.
A already wrote the plugin guy but he told me that is an issue with the theme.

There is also an issue with a custom checkbox (also from the plugin) which i need for the german market. As you can see at screenshot 3 the text is in the wrong line. Do you know how to fix this? I would also be great if this two checkboxes appear at the end of the site just in front of the checkout button.

Last problem: how can I get the numbers at the checkout in the right line? (screenshot 4)?

Best regards and thank you for your help

Patrick

[ammes90]

This reply has been marked as private.

[Lely]

Hello Patrick,

There’s a console error when I checked your site.

Uncaught SyntaxError: Unexpected token <
autoptimize_e2e5610….js:10 JQMIGRATE: Migrate is installed, version 1.4.1
autoptimize_e2e5610….js:193 Uncaught ReferenceError: Stripe is not defined(…)
https://confidero.com.disqus.com/count.js Failed to load resource: net::ERR_INSECURE_RESPONSE

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff. Also note that we can check but then we cannot promise a fix if it’s not coming from the theme.

[ammes90]

This reply has been marked as private.

[Lely]

Hello Patrick,

On you Google Analytics code, you have two open <script> tag with and just one closing </script> tag. Please try to remove the extra<script> tag on the middle like this:

<script>
  (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
  (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
  m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
  })(window,document,'script','https://www.google-analytics.com/analytics.js','ga');

  ga('create', 'UA-81890383-1', 'auto');
  ga('send', 'pageview');

    window.smartlook||(function(d) {
    var o=smartlook=function(){ o.api.push(arguments)},h=d.getElementsByTagName('head')[0];
    var c=d.createElement('script');o.api=new Array();c.async=true;c.type='text/javascript';
    c.charset='utf-8';c.src='//rec.smartlook.com/recorder.js';h.appendChild(c);
    })(document);
    smartlook('init', 'ef92d7e308328e24d8fd69053d2afce2bf27221f');
</script>

Hope this helps.

[ammes90]

Hey,
i removed the second code so its now:

<script>
  (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
  (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
  m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
  })(window,document,'script','https://www.google-analytics.com/analytics.js','ga');

  ga('create', 'UA-81890383-1', 'auto');
  ga('send', 'pageview');

</script>

But that still don’t work 🙁

I found out that when i deactivate the autoopzimize plugin i see the correct steps from the checkout, but when i click at the button to continue to step two nothings happening 🙁

[ammes90]

Hey once again 🙂

i played arround and the multistep checkout works now.
I have to deactivate autoptimize for that but i will find another solution for that.

But is there a way to move the two checkboxes to the end of the page above the checkout button and there is still the problem with the secont checkbox and the text which appears in the wrong line.

[Christian]

Hey there,

Regretfully this isn’t a feature offered by X. It could be possible with custom development, but this would be outside the scope of support we can offer. You might want to contact our trusted partners who caters X setup and customization needs. Please see https://community.theme.co/custom-development/. Thanks for understanding. Take care!

[Author]

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