Tagged: x
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AuthorPosts
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August 1, 2016 at 4:31 pm #1112710
neaseParticipantI’ve seen similar posts to this from previous versions of the X Theme and WooCommerce and have tried to follow their steps to no avail, so I’m reposting here to see if I can get some assistance.
Upon initial load, my cart looks fine, but if I try to update anything in it (Quantity – Calculate Shipping etc.), it duplicates both the cart table and the “Cart Totals” table. Every time I repeat this step, the amount of tables double.
Here’s the site: gasconfarm.com
Shopping cart: Gasconfarm.com/cart/I’m attaching an image of the cart with duplicate tables for reference.
Thanks in advance for any help.
Versions =
X: 4.6.1 (using child theme)
WP: 4.5.3
WC: 2.6.4August 1, 2016 at 9:55 pm #1113136
Prasant RaiModeratorHello There,
Thanks for writing in!
There seems to be an active under construction page. Kindly provide us with the admin details to your site so that we’ll able to check this further.
Thank you.
August 2, 2016 at 9:29 am #1113819
neaseParticipantThis reply has been marked as private.August 2, 2016 at 10:32 am #1113912
ChristianModeratorHey there,
Please try downgrading your WooCommerce to 2.6.3, the current compatible version. See https://community.theme.co/kb/version-compatibility/ for more details.
Thanks.
August 2, 2016 at 11:45 am #1114020
neaseParticipantDowngraded my WooCommerce to 2.6.3 and the problem still persists.
Any additional thoughts?
August 2, 2016 at 12:46 pm #1114105
ThaiModeratorYour cart page is working fine on my end.
Please clear your cache and try again.
Regards!
August 2, 2016 at 1:48 pm #1114223
neaseParticipantI cleared the cache on the server and on all of my browsers and it’s still persisting. I’ve also tried on a separate computer and it’s still happening there.
To clarify: The issue only happens when I update the cart.
For example, if I change quantity or select “Calculate Shipping” then update, it duplicates everything. Otherwise, it works fine. If I reload the page or leave and come back, it’s back to normal.
Thanks again for your help!
August 2, 2016 at 3:40 pm #1114421
DarshanaModeratorHi there,
Could you please try switching to your parent theme and see if that resolves your issue.
Thanks!
August 2, 2016 at 4:06 pm #1114462
neaseParticipantFigured it out. I had a second div set up in Cornerstone that was only supposed to show up on mobile, but also had the Cart shortcode in it. I think whenever I updated the cart, for some reason it was also showing the update on the mobile div that should have been hidden. Either way, it’s fixed. Thank you for your help.
August 2, 2016 at 4:25 pm #1114498
Prasant RaiModeratorYou are most welcome. 🙂
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