Topic: woocommerce | Themeco Community

Tagged: x

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Posts
January 23, 2017 at 10:04 pm #1342571

jared d
Participant

Hello,
When you select a product, it does not add it to the cart? So basically, you cant buy anything!
Need help!

Jared

http://www.danfordgolfinstruction.com

January 23, 2017 at 10:05 pm #1342572

jared d
Participant

This reply has been marked as private.

January 23, 2017 at 10:30 pm #1342587

jared d
Participant

cleared the catch and now i have a new problem. the same product is automatically is added to every cart? at least i have a product now.

January 24, 2017 at 1:07 am #1342682

Rupok
Member

Hi Jared,

Thanks for writing in! You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

January 24, 2017 at 11:27 am #1343431

jared d
Participant

Just tried that in every way possible and i have also come to notice that it works fine when i am logged in but as a normal customer its broke. It also only displays one item in the cart but when i go to check out a the item i selected shows up

January 24, 2017 at 4:36 pm #1343813

Jade
Moderator

Hi Jared,

Would you mind providing your FTP details as well so that we can check this further?

Thank you.

January 24, 2017 at 5:59 pm #1343883

jared d
Participant

This reply has been marked as private.

January 25, 2017 at 5:18 am #1344512

Christian
Moderator

Looks like this is fixed? I could add a product to cart (see attachment).

If you mean clicking the Select Program button, that would not add a product to cart because your products have variations.

Thanks.

January 25, 2017 at 8:37 am #1344719

jared d
Participant

Christian,
I cleared my browser and everything and i am still having the same issue?

January 25, 2017 at 11:47 am #1345019

Joao
Moderator

Hi There,

I tested and it does work.

Can you provide a screenshot of where you are clicking while experiencing the issue?

Thanks

January 25, 2017 at 12:51 pm #1345087

jared d
Participant

i just disabled the AJAX option in woocommerce. read it in another post, ,my only question is what does the AJAX options do? will this affect my auto renewals that are part of my subscriptions

January 25, 2017 at 5:27 pm #1345436

Rue Nel
Moderator

Hello There,

Thanks for updating in! The AJAX option in WooCommerce section will enable/disable the AJAX add to cart option. When this is enabled, as soon as the add to cart button is clicked, the page will reload. When AJAX is active, the page will just stay still and AJAX will do the rest to add the product to your cart as soon as you click on the button. Disabling this option will not affect anything.

Hope this helps.

January 26, 2017 at 8:27 am #1346330

jared d
Participant

The woocommerce team wanted me to pass on this message,

Hey Jared,

AJAX allows web pages to be updated asynchronously by exchanging small amounts of data which means that it is possible to update parts of a web page, without reloading the whole page.

If AJAX was causing this issue, I would suggest you to get in touch with your theme’s developer to see if they are able to detect and fix it. Please share the response they provide, with us as well.

January 26, 2017 at 2:45 pm #1346776

Rad
Moderator

Hi there,

Sorry for the confusion, disabling ajax will load the add cart page, either redirecting to cart or reload the same page. Woocommerce is correct. But regardless, it will not affect your site, it’s just how the products will be added on your cart.

Thanks.
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