Tagged: x
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AuthorPosts
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November 17, 2016 at 6:05 am #1260901
HelloParticipantHI,
The Woocomerce product search widget is not showing in the widget area/header.Can I add the widget into the Navbar where the X Theme search bar is now?
In Header 1, in Widgets there is also a Woocommerce Drop Down Cart plugin that is not working.
Please could you look at what is going wrong.
Thank you.
November 17, 2016 at 6:06 am #1260904
HelloParticipantThis reply has been marked as private.November 17, 2016 at 8:45 am #1261055
ChristianModeratorHey there,
It looks like you might be having an issue with a third party plugin (Woocommerce Dropdown Cart). Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.
Also, try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
I’ve tested WooCommerce Product Search widget in the Header Widget Area and it works in my test site so this is an issue only in your site.
Thanks.
November 17, 2016 at 8:58 am #1261073
HelloParticipantHi,
Please walk me through step by step what you did to:I’ve tested WooCommerce Product Search widget in the Header Widget Area and it works in my test site so this is an issue only in your site.
Thank you.
November 17, 2016 at 9:15 am #1261109
HelloParticipantI have turned off all plugins and nothing worked. I turned on only woocommerce and the problem still existed.
The Products search shows in the Header sidebar during editing in Appearance, Customise.
But no where else.
November 17, 2016 at 10:52 am #1261239
RupokMemberHi there,
I have checked in Customizer but can’t see the search widget. As it’s a plugin functionality, we can’t really help much on this as we don’t provide support for third party plugin. Kindly reach to the plugin developer for help.
Thanks for understanding.
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