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  • November 23, 2016 at 3:58 am #1268007
    lisacole1
    Participant

    Hi
    On here http://www.mizantherapy.com/shop/
    I have 2 products showing

    when I click on one of them to visit the product to get more information, I just get a blank page
    http://www.mizantherapy.com/product/moontime-massage-oil/

    any idea what I’ve done wrong? 🙂

    November 23, 2016 at 4:03 am #1268018
    Christopher
    Moderator

    Hi there,

    Thanks for writing in!

    Pleas try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    If it doesn’t help,would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    November 23, 2016 at 4:55 am #1268073
    lisacole1
    Participant

    it’s fine now, it was a plugin conflict – sorry to waste your time, I should have thought of a plugin conflict first of all!

    November 23, 2016 at 4:56 am #1268075
    Christopher
    Moderator

    Glad to hear that you were able to fix this.

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