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October 6, 2016 at 4:43 pm #1205792
hdarteagaParticipantHello,
Wordpress is updated along with xtheme.
Just yesterday the width of the homepage was centered and there was a background image behind the title text “Signature sound studio Recording/Mixing/Mastering”.
Today the width of the website is completely different and stretches the entire screen. Any ideas on why this suddenly happened?
I attached an image as a reference:
October 6, 2016 at 9:20 pm #1206179
RadModeratorHi there,
Thanks for posting in.
I don’t see any background there, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks!
October 6, 2016 at 9:59 pm #1206227
hdarteagaParticipantThis reply has been marked as private.October 7, 2016 at 12:07 am #1206335
Paul RModeratorHi,
Upon checking, I could not see wher you have added the background in the backend.
Kindly reduce the size of your screenshot and upload again.
With regards to the width of the pages, I can see you have set your page template to No container
Please set it to Container | Header, Footer
http://screencast.com/t/8Vec0GshXz
Thanks
October 7, 2016 at 12:41 am #1206357
hdarteagaParticipantHere is the photo where the background image is enabled:
Here is another example of the homepage where the button at the bottom is not centered yet I set it to centered.
October 7, 2016 at 1:15 am #1206384
Paul RModeratorHi,
I tried adding style and class but the options in rows and content band doesn’t seem to work.
Can you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
October 7, 2016 at 11:02 am #1206920
hdarteagaParticipantHi,
I did what you told me and that did not work, what do you think is wrong with the xtheme?
October 7, 2016 at 1:17 pm #1207119
JoaoModeratorHi There,
We have spotted an issue with VC on this updated and we are working on it, we will release an update fix hopefully today maximum tomorrow.
Please bare with us, thanks for understanding,
Joao
October 7, 2016 at 1:18 pm #1207120
hdarteagaParticipantThank you!
October 7, 2016 at 1:31 pm #1207131
JoaoModeratorYou are welcome,
Thanks for understanding,
Joao
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