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Archive / why is the image alt on my logo coming up as "drainlayer"
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  • September 16, 2016 at 3:27 am #1177917
    VelocityWeb
    Blocked

    I have changed all the details in the media library and re-entered the image in the customizer.

    September 16, 2016 at 3:28 am #1177919
    VelocityWeb
    Blocked

    Website: http://www.williamsondrainage.co.nz/

    September 16, 2016 at 6:26 am #1178042
    Rad
    Moderator

    Hi there,

    Thanks for writing in.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks!

    September 16, 2016 at 8:01 am #1178136
    VelocityWeb
    Blocked
    This reply has been marked as private.
    September 16, 2016 at 1:04 pm #1178456
    Joao
    Moderator

    Hi There,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes,

    Thanks

    Joao

    September 17, 2016 at 8:09 am #1179325
    VelocityWeb
    Blocked

    I tried turning off all the plug in and that didn’t work

    Also the essential grid I have in the work section isn’t displaying (see image)

    September 17, 2016 at 9:17 am #1179370
    VelocityWeb
    Blocked

    I have managed to get Essential grid back up.

    Can you tell me why my images are blurring. I have set the ratio to the same size as the images, but it appears to be zooming in for some reason.

    Also: The original problem of the logo not updating to the ALT in the media library is still there.

    September 17, 2016 at 7:12 pm #1179667
    Rad
    Moderator

    Hi there,

    The essential grid works and the logo aren’t blurred on my end. Please check the attached screenshot.

    Since your logo has fixed dimension when displayed, then you may upload the logo with the size of 250px instead of 600px. It could be the reason why it’s blurred on your end.

    About the logo alt tags, it’s your site’s tagline and you can change it at Admin > Settings > General.

    Thanks!

    September 17, 2016 at 11:41 pm #1179849
    VelocityWeb
    Blocked

    Tag line – Great, thanks for that!!!

    September 18, 2016 at 2:41 am #1179967
    Rue Nel
    Moderator

    You’re welcome!
    We’re glad we were able to help you out.

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