Navigation
Archive / Why am I getting this "deactivated" message?
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • November 7, 2016 at 11:36 am #1247417
    Flightwave
    Participant

    Hi there,
    I logged in to day to see that I needed to update Layer Slider – and when I tried – I get a message that says:

    Your subscription for Product Add-Ons has been deactivated, please activate it again.

    What is this and why is it happening?

    November 7, 2016 at 12:14 pm #1247461
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    November 7, 2016 at 12:29 pm #1247488
    Flightwave
    Participant
    This reply has been marked as private.
    November 7, 2016 at 2:19 pm #1247615
    Joao
    Moderator

    Hi There,

    I Could not login on your wordpress dashboard.

    If you have installed layer Slider 6.00 and you are trying to update to a newer version, he update is failing because we do have the latest version that was released with X we still haven´t released 6.03

    Please follow our changelog to stay up to date with the latest version of our bundled plugins.

    https://theme.co/changelog/

    Hope that helps

    Joao

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1247417 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>