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Archive / white screen after changing image in revolution slider
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  • June 4, 2016 at 7:18 am #1025567
    Chris
    Participant

    hello team,
    after changing an image in revolution slider i get a white screen.
    is it possible to help us?
    best greetings,
    chris

    June 4, 2016 at 7:24 am #1025569
    Chris
    Participant
    This reply has been marked as private.
    June 4, 2016 at 8:35 am #1025623
    Chris
    Participant

    We have added the old example image, with this work the Slider correct…

    June 4, 2016 at 9:43 pm #1026181
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! If you happen to may have installed a caching plugin like Autoptimize, WordFence, W3 Total Cache or WP Super Cache, Please keep in mind that after doing every updates and making all changes, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

    Hope this helps. Please let us know how it goes.

    June 5, 2016 at 2:39 pm #1026862
    Chris
    Participant

    hello team,
    thx, but after clearing the cache, the white screen still exist.

    kind regards,
    chris

    June 6, 2016 at 12:07 am #1027389
    Christopher
    Moderator

    Hi there,

    Can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thanks.

    June 22, 2016 at 2:34 am #1053899
    Chris
    Participant

    it was the ram. thx

    June 22, 2016 at 5:55 am #1054107
    Christopher
    Moderator

    Glad we could help you with this.

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