Navigation
Archive / White page when I press "Add Product" button on back end of website
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • December 23, 2016 at 7:30 pm #1303247
    Tracy W
    Participant

    In the de-bug mode, I get a blank white page and the following error message when I press “Add Product” button in admin panel:

    Notice: Undefined index: WP_Widget_Recent_Comments in /home6/whittie7/public_html/wp-content/themes/x/framework/functions/global/remove.php on line 36.

    website is whittiermuseum.org

    WP, x theme, cornerstone, and woocommerce are all up to date. Any assistance is very appreciated.

    Tracy

    December 24, 2016 at 12:13 am #1303390
    Christopher
    Moderator

    Hi there,

    Please provide us with login credentials and let us know how we can replicate the issue.

    Thanks.

    December 24, 2016 at 6:10 pm #1303687
    Tracy W
    Participant
    This reply has been marked as private.
    December 25, 2016 at 5:05 am #1303904
    Christopher
    Moderator

    Hi there,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope it helps.

    January 2, 2017 at 10:32 am #1312807
    Tracy W
    Participant

    This problem seems to have resolved itself somehow – was fine a few days later. Thank you.

    January 2, 2017 at 10:41 am #1312817
    Thai
    Moderator

    If you need anything else please let us know.

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1303247 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>