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  • #1161212
    lisacole1
    Participant

    hi
    http://www.shinrinyoku.co.uk
    this is a clean install using the Integrity 10 demo
    I can’t for the life of me find out where the background image is
    It’s not in Customise/Layout and Design
    It’s not on the individual pages
    and it’s not in the media library

    I’m trying to replace it so when you can tell me where it is please can you tell me what size it should be.

    Huge thanks!

    #1161213
    Christopher
    Moderator

    Hi there,

    Please remove this image from ‘Page settings’ box in home page. If there is no image, add a temporary background image and save the page. Next remove the image and resave the page.
    If you need further assist, please provide us with login credentials so we can take a closer look. To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1161263
    lisacole1
    Participant

    Thanks, I did all that and the child with toy image is still there!
    What size should the background image be?
    Login details in next post

    #1161264
    lisacole1
    Participant
    This reply has been marked as private.
    #1161270
    Christopher
    Moderator

    Hi there,

    I was able to fix this by adding and removing background image under Customize -> Layout and design.
    Background image dimensions should be around 1200*900px.

    Hope it helps.

    #1161291
    lisacole1
    Participant

    aha, I didn’t think of that, thank you!
    1200 tiles and I don’t want the background tiling, how can I fix that please – what size was the original girl with toy image?

    #1161321
    Paul R
    Moderator

    Hi Lisa,

    Please remove the background pattern and add it back as background image.

    http://screencast.com/t/0mBfI3W7TRUp

    The size of the image was 1200×867

    Thanks

    #1161323
    lisacole1
    Participant

    I am a dur face! so sorry! thank you! 🙂

    #1161332
    Paul R
    Moderator

    You’re welcome! 🙂

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