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  • #1028398
    jpuerini
    Participant

    I am dumbfounded. Trying to get an API key and update the theme, I went to manage licenses but I don’t see where I get the key. Also: When I go to where is says to add API key it says This site URL is not a match for your license key, so I assume the Purchese code and API key are two different things. .

    #1028400
    jpuerini
    Participant

    Also: When I go to where is says to add API key it says This site URL is not a match for your license key, so I assume the Purchese code and API key are two different things. .

    #1028666
    Joao
    Moderator

    Hi There,

    Our validation process has gona trough major changes and it does not require an API key anylonger, if your X theme requires an API it means you have an outdated X and you will need to perform a manual update this time.

    After that you will use your purchase code to register X.

    Please follow these steps:

    Could you please try the following workaround.

    1. Revoke your API key from X Addons section (check the bottom of the page) and also remove it from your license page on Themeco.

    2. Temporary disable any caching plugins and purge all your server cache.

    3. Delete both X theme (/wp-content/themes/x) and Cornerstone plugin (/wp-content/plugins/cornerstone) by connecting to your FTP (your settings will be saved in the database)

    4. Download the latest copy of X and upload it to your themes folder via FTP OR you can upload the x.zip via Appearance -> Themes section.

    5. Latest version of Cornerstone will be installed automatically when you head over X Addons section. Now you try validating your X theme again and then try to install any other extension and it should function properly.

    Let us know how it goes.

    Thanks!

    Joao

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