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  • September 25, 2016 at 11:07 pm #1190327
    ncclark
    Participant

    I get the “We’re sorry, the demo failed to finish importing.” error when trying to install the Agency Demo. It fails after downloading images.

    I have updated the wp-config file with

    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

    and tried cleaning the cache with &clean-cache.

    September 25, 2016 at 11:08 pm #1190329
    ncclark
    Participant
    This reply has been marked as private.
    September 25, 2016 at 11:32 pm #1190345
    Lely
    Moderator

    Hi There,

    Please double check the credentials. It says incorrect password when I tried to login.
    Would it be ok too for us to try to install the demo Agency so we can check?

    September 25, 2016 at 11:55 pm #1190356
    ncclark
    Participant
    This reply has been marked as private.
    September 26, 2016 at 1:00 am #1190379
    Rue Nel
    Moderator

    Hello There,

    The username is correct. It’s just that the password seems to be invalid. Please double check the password for us.
    http://prntscr.com/cmesgp

    Thank you.

    September 26, 2016 at 11:14 am #1191033
    ncclark
    Participant
    This reply has been marked as private.
    September 26, 2016 at 11:38 am #1191063
    Darshana
    Moderator

    Hi there,

    I have investigated your issue and we’re getting the following error when importing demo content.

    Debug Message: Invalid demo name.

    Could you please try disabling any security or caching plugins and then try to import your demo content.

    Let us know how it goes.
    Thanks!

    September 26, 2016 at 1:19 pm #1191198
    ncclark
    Participant

    I’ve deactivated multiple plugins but I’m still unable to import the demo.

    EDIT: I think I may have figured it out. I’ll update you soon.

    September 26, 2016 at 1:47 pm #1191239
    Rahul
    Moderator

    Sure, let us know how it goes!

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