Navigation
Archive / We're sorry, the demo failed to finish importing.
This is archived content. Visit our new forum.

Tagged: 

1 2
  • Author
    Posts
  • June 21, 2016 at 3:53 pm #1053209
    Roanjoh
    Participant

    Cant import demo content. This message show:

    We’re sorry, the demo failed to finish importing.

    I use hostgator. This is a new and clean install with wordpress.

    June 21, 2016 at 3:59 pm #1053216
    Rahul
    Moderator

    Hi,

    You can try adding this in your wp-config.php located at the root directory of your site.

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line

    /* That’s all, stop editing! Happy blogging. */

    Hope that helps

    June 23, 2016 at 12:04 am #1055778
    kingpup
    Participant

    I’m having this problem too and I’m using a local installation with XAMP. I never had this problem installing the extended demo content before, and I haven’t changed anything in my wp-config.php file. I tried adding the lines you suggested above but they are not working. There is clearly something wrong with the extended demo content installation. I can install the standard demos just fine.

    June 23, 2016 at 3:00 am #1055925
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating this thread! We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line
    /*That's all, stop editing! Happy Blogging. */

    And also make sure that you have the following on your server configuration 

    – Ensure your firewall is not blocking: http://themeco-demo-content.s3.amazonaws.com/x/
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.

    For more demo content troubleshooting, please check out this page: https://community.theme.co/kb/demo-content#troubleshooting

    We would loved to know if this has work for you. Thank you.

    June 23, 2016 at 8:21 am #1056281
    lionelkoh
    Participant

    Hi there,

    I did everything stated, but still doesn’t work, any other methods i can try?

    June 23, 2016 at 8:34 am #1056301
    lionelkoh
    Participant
    This reply has been marked as private.
    June 23, 2016 at 8:59 am #1056349
    kingpup
    Participant

    Hi,

    As stated above, I tried adding those lines to no avail. I’ve also tried turning off my firewall. None of these things work. I think what I need to emphasize is that the last time I visited my XAMP installation which was a few weeks ago, the demo content was installing fine. I haven’t changed anything about my local WordPress or X installation since then and now the expanded demo content is not loading. Like I said, the regular demo content downloads and installs fine. This is a problem with the expanded content and it appears to have nothing to do with PHP memory allocation.

    June 23, 2016 at 10:08 am #1056447
    Roanjoh
    Participant

    The method with code didnt work.

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    Any other solutions? Can I install manually or something?

    June 23, 2016 at 10:23 am #1056465
    Roanjoh
    Participant
    This reply has been marked as private.
    June 23, 2016 at 10:41 am #1056498
    Darshana
    Moderator

    Hi there,

    Your login credentials are incorrect. Could you please confirm with the correct information? so that we can check your setup.

    Thanks!

    June 23, 2016 at 11:02 am #1056542
    Roanjoh
    Participant
    This reply has been marked as private.
    June 23, 2016 at 1:00 pm #1056716
    Rahul
    Moderator

    Hey There,

    We have recently shifted our demos to a new location on the server. Can you please try importing the demos now?

    Thanks and let us know how it goes!

    June 23, 2016 at 1:32 pm #1056755
    atulyashivam0224
    Participant

    I used the above code and it worked like a charm. Thanks guys!! 🙂

    June 23, 2016 at 1:36 pm #1056764
    Rahul
    Moderator

    You are welcome!

    June 23, 2016 at 4:30 pm #1057032
    Roanjoh
    Participant

    Now it works. Thanks.

  • Author
    Posts
1 2
  • <script> jQuery(function($){ $("#no-reply-1053209 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>