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  • #1086767
    snapos
    Participant

    Hi Guys,

    I seem to be getting a 404 message when trying to access any part of omeganutrition.com.au – but only on mobile…

    On my computer and laptop it loads fine, but I’ve tried multiple mobile devices and the website will not load at all.

    Any ideas?

    #1086793
    snapos
    Participant
    This reply has been marked as private.
    #1086829
    Joao
    Moderator

    Hi There,

    I am getting this message when trying to access the URL above provided:

    The http://www.omeganutrition.com.au page isn’t working

    http://www.omeganutrition.com.au redirected you too many times.

    Let us know when your website is working again.

    Thanks

    Joao

    #1086839
    snapos
    Participant

    Hi Joao,

    Have you seen this before? I have no idea what’s going on. It was working fine earlier today.

    I migrated the email from a development server his morning and it worked fine up until now.

    #1086866
    snapos
    Participant

    The client had a Weebly site before, I found this post

    https://community.theme.co/forums/topic/mobile-version-404-error/

    But my .htaccess file only has the following:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    #1087179
    Jade
    Moderator

    Hi there,

    Have you recently changed some DNS settings of the name servers of your domain? I tried to access the site on the desktop and it only displays a 404 error which doesn’t look like a WordPress page. The login page give out a 404 error as well.

    #1087440
    snapos
    Participant

    Hi Jade,

    I’ve updated the name servers only. Our host added mx records to keep the clients email as this was setup with google apps through Weebly.

    #1088006
    Rupok
    Member

    Hi there,

    I have checked them again with desktop and mobile and they seems coming up fine now. Let’s check again and let us know.

    Cheers!

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