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  • March 1, 2017 at 2:08 am #1389882
    Antony H
    Participant

    Hi there, I checked and the host says there is no changing. This is a recent issue not sure when it occured or why but the site has worked fine for years previously.

    March 1, 2017 at 2:49 am #1389922
    Antony H
    Participant

    I’ve contacted InMotion hosting and they said it’s not related to caching, they don’t include any in their packages.

    Not sure what’s happened but it hasn’t always been like this.

    March 1, 2017 at 11:01 am #1390572
    Christian
    Moderator

    Please give us FTP access so we could take a look at your setup.

    Thanks.

    March 2, 2017 at 3:05 am #1391584
    Antony H
    Participant
    This reply has been marked as private.
    March 2, 2017 at 5:38 am #1391694
    Christian
    Moderator

    I see you have used a caching plugin. Please do the following:

    – Delete the “cache” folder (this is usually somewhere in wp-content, but might also be in the root directory of WordPress)
    – Check your wp-config.php for any lines added by the plugin and remove them

    This is not an issue with X but has to do with your optimization. If you’re unsure how to completely remove plugin leftovers specially caching plugins, please seek help from a third party developer or contact the plugin author.

    Thanks.

    March 2, 2017 at 5:56 am #1391704
    Antony H
    Participant

    Thanks Christian, I can’t tell you how grateful I am for your help. The problem is now sorted!

    Thanks again,

    Antony

    March 2, 2017 at 6:33 am #1391738
    Joao
    Moderator

    Glad to hear it 🙂

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