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  • July 30, 2016 at 9:58 am #1110164
    yqb07162
    Participant

    Please can you have a look, Cornerstone is coming up with error.

    Website is displaying fine in mobile mode but will not load correctly in Desktop.

    Regards,

    Foxtrotglobal.co.uk

    July 30, 2016 at 10:16 am #1110172
    Thai
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    July 30, 2016 at 11:09 am #1110212
    yqb07162
    Participant
    This reply has been marked as private.
    July 30, 2016 at 12:06 pm #1110249
    Thai
    Moderator

    Hi There,

    The password is incorrect.

    Could you please double check again?

    Thanks.

    July 30, 2016 at 12:58 pm #1110282
    yqb07162
    Participant
    This reply has been marked as private.
    July 30, 2016 at 9:20 pm #1110578
    Rue Nel
    Moderator

    Hello There,

    I have checked your site and there seems to be a fatal error. Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

    define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

    When you revisit the page, you should have some error output describing the issue in more detail.

    Please let us know how it goes.

    July 31, 2016 at 4:22 pm #1111202
    yqb07162
    Participant
    This reply has been marked as private.
    July 31, 2016 at 4:57 pm #1111228
    yqb07162
    Participant
    This reply has been marked as private.
    July 31, 2016 at 10:29 pm #1111495
    Rue Nel
    Moderator

    Hello Jon,

    I have investigated the issue. I think it is already fixed. What I did is this, I simply edited the homepage and updated the slider which you have assigned in Slider Settings: Above masthead and Slider Settings: Below masthead. You can not edit it in Cornerstone. I already tested it. Please see my screenshot: http://prntscr.com/c01uj6

    And by the way, X 4.6.1 is now available in automatic updates! This release contains fixes for several issues so be sure to check out the changelog. Please do update to the latest version. After doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

    Please let us know how it goes.

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