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  • December 2, 2016 at 10:20 am #1278900
    aya.solutions
    Participant

    Hy I have a very strange Problem…

    – Slider Revolutions (scroll down button – from cornerstone)
    – text fade animations
    – scroll top anchor
    – google maps

    are not working for a couple of days – But if i am logged in everything works fine?! I updated everything and deactivated all plugins – nothing happened…

    Any Idea? Please help me out…

    Best regards

    December 2, 2016 at 10:37 am #1278921
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    December 3, 2016 at 5:26 am #1279740
    aya.solutions
    Participant
    This reply has been marked as private.
    December 3, 2016 at 5:42 am #1279749
    Christopher
    Moderator

    Hi there,

    Please update theme and plugins as this could fix the issues.
    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Hope it helps.

    December 3, 2016 at 6:26 am #1279765
    aya.solutions
    Participant
    This reply has been marked as private.
    December 3, 2016 at 1:07 pm #1279968
    Nico
    Moderator

    Feel free to let us know how it goes on the next update if still there is no update notification showing.

    Please revalidate also your setup to refresh the automatic updates.

    Thanks.

    December 5, 2016 at 7:47 am #1281564
    aya.solutions
    Participant

    Hy there – everything is up to date…

    But still having the same problems…
    – Slider Revolutions (scroll down button – from cornerstone)
    – text fade animations
    – scroll top anchor (slide effect)
    – google maps

    Any idea how i can fix this?

    Thanks

    December 5, 2016 at 8:58 am #1281624
    Christian
    Moderator

    Hey there,

    This is more likely an issue with your server or WordPress setup rather than an issue with X nor plugins. Accessing your admin also results in too many redirect (see attachment).

    Please try testing setting up a free test site in pantheon.io to see if it’s a hosting issue.

    Thanks.

    December 5, 2016 at 4:14 pm #1282218
    aya.solutions
    Participant

    Hy – Just for information

    I fixed the problem – I update the setting in my Java Script minification 🙂

    December 5, 2016 at 11:32 pm #1282604
    Prasant Rai
    Moderator

    Happy to hear that. Feel free to ask us again. Have a great day! 🙂

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