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  • September 19, 2016 at 4:55 pm #1182160
    BlueGraphics
    Participant

    Aloha X theme.

    Since the most recent update to wordpress and X my visual composer has stopped loading @
    http://www.mfchawaii.com

    Any ideas, please?

    September 19, 2016 at 8:38 pm #1182437
    BlueGraphics
    Participant

    I read through the other forum post on visual composer.
    I also tried to unistall and re-install visual composer with no luck.

    Will you please let me know what can be done?
    Thank you for a promt replay

    September 19, 2016 at 11:00 pm #1182574
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    September 20, 2016 at 4:28 pm #1183739
    BlueGraphics
    Participant
    This reply has been marked as private.
    September 20, 2016 at 11:46 pm #1184188
    Rupok
    Member

    Hi there,

    Let’s remove Visual composer completely and install again from X Addons menu.

    If the issue still persist, you could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    September 21, 2016 at 6:03 pm #1185523
    BlueGraphics
    Participant

    Hello Rupok,

    tried all the above with no luck,
    any other suggestions?

    September 21, 2016 at 11:26 pm #1185939
    Rupok
    Member

    Hi there,

    Thanks for writing back. I can’t even see the option of Visual Composer on your page editor. It’s because one of your plugin (WooCommerce Catalog Visibility Options) creating some script error that’s preventing VC to initiate – http://prntscr.com/ckw223

    Let’s deactivate the plugin and try again. It will be fine.

    Cheers!

    September 22, 2016 at 2:04 pm #1186871
    BlueGraphics
    Participant

    Thank you. I will be looking into that.
    At first test it worked, and fixed the issue.
    Very much appreciate your help.

    September 22, 2016 at 2:54 pm #1186925
    Prasant Rai
    Moderator

    You are most welcome. 🙂

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