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  • January 9, 2017 at 3:01 am #1321994
    max38320
    Participant

    Hi,

    Visual composer is very slow when i edit row on backoffice. VC makes ajax requets admin-ajax.php who takes between 2 or 3 sec each request.

    Do you have any solutions please ?

    Thank you

    January 9, 2017 at 3:17 am #1322006
    Paul R
    Moderator

    Hi,

    Can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (https://community.theme.co/kb/version-compatibility/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    January 9, 2017 at 4:17 am #1322069
    max38320
    Participant

    I updated everything before post on the forum.

    Xthems : Version : 4.6.4
    VC : Version 5.0.1
    WP : Version 4.7

    Thank you

    January 9, 2017 at 4:38 am #1322100
    Paul R
    Moderator

    Hi,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    January 9, 2017 at 4:58 am #1322128
    max38320
    Participant
    This reply has been marked as private.
    January 9, 2017 at 6:47 am #1322248
    Rad
    Moderator

    Hi there,

    It’s the common issue in visual composer especially if the content is too big and too long, each element/shortcode is equivalent to Ajax (connection requests). I checked your home page and it’s quite very long. Also, some hosting has a limitation, that if you reach that connection request counts, it will then block and refuse other connections for few minutes.

    It’s one of the reasons we decided to create our own builder, the cornerstone.

    You also have Succuri which probably scanning and monitoring each request which can also degrade the response time. I checked your homepage in visual composer and it has 158 requests, that’s too many. And browser can only process 4-6 parallel connections at a time.

    Thanks!

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