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  • #1166395
    Bark201
    Participant

    I am new to theme. I got an update from wpbakery for visual composer but after I pressed update and it said failed because I am not on their list or im not a premium member for updates.

    #1166600
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Follow the guidelines tutorials to update the X theme and Plugins from here :

    https://community.theme.co/kb/updating-your-theme-and-plugins/

    Give it a try and let us know how it goes!

    #1166750
    Bark201
    Participant

    Thank you. It might be a dumb question but I still dont know how to validate visual composer. Can you please be more specific to that plugin? I got everything else to work besides this.

    #1166839
    Bark201
    Participant

    I meant it is working but the automatic updates are not

    #1167046
    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

    #1167612
    Bark201
    Participant
    This reply has been marked as private.
    #1167711
    Darshana
    Moderator

    Hi there,

    In that case, you can try deleting the current version of the Visual Composer plugin and then install the latest X compatible version through X Addons section within your WordPress backend.

    Visual Composer v4.12 is the latest X compatible version that we offer (https://community.theme.co/kb/version-compatibility/).

    Hope that helps.

    #1167742
    Bark201
    Participant

    Visual composer just released an update, its 4.12.1. When will you have it?

    Just another small question on the visual composer itself, I hope you can answer it. How do you set height and width for the line chart of visual composer? It’s literally driving me insane and I tried so many things and just couldnt get it to work.

    #1167811
    Lely
    Moderator

    Hi There,

    Unfortunately, we cannot give you an ETA for Visual Composer Update. As stated here:https://community.theme.co/kb/integrated-plugins-visual-composer/
    X will not always include the latest version of the Visual Composer plugin with the theme. The bundled version of Visual Composer with X is intentional and will be updated when we find it prudent to do so.

    On line chart extra class field, please add custom-chart. Then add the following custom CSS:

    .custom-chart {
        width: 300px !important;
        height: 200px !important;
    }

    Adjust width and height accordingly.

    Hope this helps.

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