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[brett kramer]

I just updated to the latest X theme and now my visual composer doesn’t work. If I try the backend editor it doesn’t show any of my content. If I try the front-end editor, it just keeps loading with no result.
Also, my X-addons aren’t showing all of the options – there were more options previously which are still showing on another website I have using X.

[Christian]

Hey there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[brett kramer]

This reply has been marked as private.

[Rad]

Hi there,

There is a template error, would you mind updating your Visual Composer to 4.12? And try disabling jetpack while testing it.

And please change this

$( "<div id="bbp-bann">Test</div>" ).insertBefore( ".x-header-landmark" );

to this

$( '<div id="bbp-bann">Test</div>' ).insertBefore( ".x-header-landmark" );

Thanks!

[brett kramer]

Yes, everything is working now.
Thank you!
Do you still need me to change that code? I’m just downloading a copy of the website to find the correct file.

[Lely]

You’re welcome!

Yes. Please update the code as stated because it will cause javascript error.

Cheers!

[brett kramer]

Ok thanks, please let me know which file I need to update.

[Lely]

Hi There,

We can find those line of code on Appearance > Customize > Custom > Edit Global Javascript.

Hope this helps.

[brett kramer]

Updated, thank you!

[Paul R]

You’re welcome! 🙂

[Author]

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