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[pathfindersrcd]

Hello,

Site: http://iowalakesrcd.org/

I am having trouble using the “edit with Visual Composer” portion of the site. The theme is up to date, and I have updated all plugins. Do you know what is going on?

Thanks!
Kiley

[Paul R]

Hi Kiley,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[pathfindersrcd]

This reply has been marked as private.

[Rupok]

Hi Kiley,

Thanks for the credentials. I have tried using Visual Composer to edit your page (About Us) and didn’t face any issue. Visual Composer is working fine as expected. So kindly clarify the issue properly that what you are facing as “visual composer not working” is a bit ambiguous.

Cheers!

[pathfindersrcd]

Hello,

Please see the attached video: https://www.youtube.com/watch?v=InUO16qM-Wo&feature=youtu.be
The backend VC seems to work but the wysiwyg front end designer doesnt load.

Thanks!

[Christian]

I see. Visual Composer Front-end Editor is not supported in X. That option is in there because other user turn off X Integration so they could use Visual Composer’s native elements. For more details, please see https://community.theme.co/kb/integrated-plugins-visual-composer/ at https://community.theme.co/kb/integrated-plugins-visual-composer/

Thanks.

[Author]

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