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Posts
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Hi I restored one of my pages to a previous date and then on the backed of the page visual composer is now broken, it shows it on the back end as being blank, but the content is still on the page when viewed. I see VC needs to be updated, could this be the reason for this? It is working fine on the other pages. If i need to update how do I do this without losing my content, do I uninstall the old VC version before I install the new one?
Hello There,
Thanks for posting in! Can you confirm that you are fully updated? (Theme and Plugins)
Our latest versions are:
X Theme: 4.6.2
Cornerstone: 1.3.2
Visual Composer: 4.12You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.
If you find anything to be out of date, you can review our update guide.
I think that article is not very clear. The theme and plugins need to be updated. The article says automatic updates are available? But i do not see this option and I have verified my account.
Hi There,
Would you mind sharing us your admin credentials so we could check your setup closer.
Don’t forget to set it as private reply.
We would like also to ask permission to allow us to update your setup. You can backup your setup first to be safe.
Thanks.
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