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I am trying to create a new page using visual composer, however, I cannot access the backend editor or the frontend editor on my draft, or any of the pages I already have on the site.
The text version of the page still shows up, I just can’t edit it using visual composer.
I have updated a few other plugins, but I have no idea what is causing this.
https://activatemusic.academy/
Wordpress 4.6.1
X 4.6.4
Hi there,
You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Let us know how it goes.
Hey,
Thanks for your prompt reply.
I turned off all active plugins except visual composer but it did not fix the problem.
I still click on the visual composer button and it’s completely unresponsive.
In that case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Hi there,
There are 404 errors related to VC plugin. Please connect to FTP, remove js_composer folder from wp-content/plugins, next reinstall it again.
Hope it helps.
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