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[Dan B]

As the title states, having issues loading VC

I am pasting an e mail reply from WPBakery regarding an issue I am fighting with Visual Composer. Has anyone had this problem and if so, how did you correct it?
This is a bit over my head.
Thanks
—————————————————————————–

To WPBakery

I have been fighting this for months. Sometimes it will load but most of the time it will not.
I let it sit there for an hour while I ran an errand and it still did not progress.
I have disabled all plugins and that did not correct the problem. I sure would like it to work again.

Hi Dan,
The issue is because there is a Visual Composer related code present in your theme added by the theme author. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.
Thank you,

[Nabeel A]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[Dan B]

This reply has been marked as private.

[Joao]

Hi Dan,

The Front Developer of Visual Composer seems to be working on other pages than your home page.

I have the impressions that you have pasted some code outside of Visual Composer

<iframe class="wistia_playlist" src="//fast.wistia.net/embed/playlists/o7llsnlg02?autoAdvance=false&media_0_0%5BautoPlay%5D=true&media_0_0%5BcontrolsVisibleOnLoad%5D=false&theme=tab&version=v1&videoOptions%5BautoPlay%5D=false&videoOptions%5BfullscreenButton%5D=false&videoOptions%5BplayButton%5D=false&videoOptions%5BvideoHeight%5D=619&videoOptions%5BvideoWidth%5D=1100&videoOptions%5BvolumeControl%5D=true" name="wistia_playlist" width="1100" height="616" frameborder="0" scrolling="no" allowfullscreen="allowfullscreen"></iframe>

<center></center>

ON the front page, could be?

Also you could try improving your PHP memory if that is not the case.

Would mind adding this in your wp-config.php located at the root directory of your site.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line

/* That’s all, stop editing! Happy blogging. */

Please let us know more details.

Thanks

Joao

[Dan B]

Thanks for the info

I will look at the wisteria , that is the video that plays on the home screen

Can you suggest what I should change the memory to? I believe I had it changed on my last host but dont remember doing it since I moved to my current host.

Again, thank you for your assistance!

[Christopher]

Hi there,

Please add provided code in wp-config.php file to increase memory limit.

Please check this with your host provider and ask them to increase php memory limit to a higher setting, preferably 512M.

Let us know how it goes.

[Author]

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